If you are using Orbify Platform in a corporate or enterprise environment, your network firewall or content filtering system may block certain domains that Orbify requires to function properly.
This can result in the application failing to load, maps not displaying, or data not syncing correcty.
Required Domain Whitelisting
To use Orbify without interruption, please ask your IT department to whitelist the following domains:
Orbify Application Domains
Preferred option:
*.orbify.app- wildcard to cover all Orbify subdomains
Alternative option (if wildcards are not permitted):
application-name.orbify.app- your specific application instancemjolnir.api.orbify.app- Orbify API services
These domains are essential for accessing the Orbify Platform and its core services.
Map Services
*.mapbox.com- for map tile rendering and geospatial visualisation
Orbify uses Mapbox to display interactive maps. Without access to Mapbox, maps will not load properly.
Cloud Storage Services
AWS S3 bucket URLs:
*.s3.amazonaws.comand*.s3.*.amazonaws.comGoogle Cloud Storage URLs:
*.storage.googleapis.com
These domains are used for storing and retrieving satellite imagery, datasets, and other geospatial assets.
Google Earth Engine
earthengine.googleapis.com*.earthengine.google.com
Required for temporary Earth observation data processing and analysis features.
Information for Your IT Department
When contacting your IT team, you can share the following:
Protocol: HTTPS (port 443)
Traffic type: Outbound only
Purpose: SaaS application access, API calls, map rendering, and cloud asset retrieval
Quick Checklist
[] *.orbify.app (or specific subdomains)
[] *.mapbox.com
[] *.s3.amazonaws.com and *.s3.*.amazonaws.com
[] *.storage.googleapis.com
[] earthengine.googleapis.com
[] *.earthengine.google.com
Troubleshooting
If you continue to experience issues after whitelisting these domains:
Clear your browser cache and reload the application
Check with your IT department that SSL/TLS inspection is not interfering with connections
Verify proxy settings are correctly configured to allow these domains
Contact Orbify support if problems persist after whitelisting